Operations Methods
How to retain customers
O00 |
Whole Business Ops Assessment |
O01 |
Customer Service Effectiveness |
O02 |
Eliminate Errors & Waste |
O03 |
Deliver on Time |
O04 |
Get Everything Right First Time |
O05 |
Raise Product & Service
Productivity |
O06 |
Introduce Quality Management |
O07 |
Introduce Continuous Improvement |
O08 |
Raise Service Delivery |
O09 |
Introduce Customer Account Management |
O10 |
Introduce Supplier Management |
O11 |
Improve Purchasing & Stock
Control |
O12 |
Manage Health & Safety Compliance |