How to Analyse Customer Service Effectiveness

Dear Accountant,

Step 47 Taking Business Solutions into Clients

In my last post we revisited your client’s Business Dashboard® Assessment which alerted us to their declining customer retention.  

So, we’ll start them on the Operations Methods which spell out the detail of how to make product and service delivery faultless, to keep customers coming back and telling their friends.

It begins with ‘O01 Analyse Your Customer Service Effectiveness’. By finding out the exact situation. As the Duke of Wellington said “time spent in reconnaissance is time never wasted”. 

Find out here how Business Solutions Club membership turns you into a ‘Trusted Advisor’ and NEFD

With kind regards from 

Duncan

Duncan Collins founded Runagood® to make practical solutions affordable for owner managers whilst profitable for accountancy practices to deliver through pioneering AI technology. He has automated the 000’s of practical consultancy techniques he developed used during 60 years of running, helping, buying, selling one million businesses large and small. Ask  him anything, anytime, for free, at: info@runagood.com

The ‘Runagood® Business Pathway’ takes any client from start up to exit solving their every ambition and problem along the way.
…via a National Accountant Network.