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Runagood® Blog

If you are looking to transition from a compliance-based financial account to a fully-fledged AI Business Advisor®, our blog is your essential resource. Packed with valuable posts on diversifying your accountancy practice, increasing revenue, upskilling, and future-proofing your skillset and business, our blog is a must-read for ambitious accountants. Stay ahead of the curve and unlock new opportunities by delving into the transformative insights and guidance offered in our blog.

Improving your client's customer retention

So, your work installing budgets and management accounts and acting as their locum FD has exposed to the Client their non-financial causes of underperformance, ie poor management of: Marketing; Operations; Systems; People.  

Your advice is to start with Operations because customer retention is easier and quicker than finding new ones.  

So here goes:

Each of these Methods contains at least 10 online Action Plans so, more than 120 practical solutions for you to apply your new Runagood® skills. You start by guiding the Client to select the right sequence to implement, starting with an Ops Assessment of the business’s workflow from product development to after sales service.   

Implementing at the rate of one Action Plan per month you start with Consultancy to get momentum then quickly reduce to Coaching as your Client picks up speed and experience to start taking the lead.  

In the next post we’ll look at Systems to start raising efficiency and better management data  

Practical stuff from AI Business Advisor® see the series here

Business PathwayRunagood Ltd